Customer Reviews

At The Secret Garden Centre in Crystal Palace, we pride ourselves on our exceptional customer service, our extensive selection of plants and supplies, our secluded and tranquil environment, and our knowledgeable staff. And our customers tend to share that sentiment…

What our customers are saying…

Krisztina
Krisztina
A lovely little garden centre I wish I knew about sooner. Smiling staff members, all the essentials, and reasonable prices.
Caitlin H.
Caitlin H.
The staff are so friendly and helpful! Already excited to go back and buy more plants in the future
Jamie W.
Jamie W.
We wanted some plants for our flat, the staff here were unbelievably helpful. They took us round explaining what would be best and telling us stuff we would never know. Prices are great, couldn't recommend highly enough!!
Deborah C
Deborah C
My first visit to this lovely garden centre on a Sunday afternoon. What a pleasant surprise! Beautiful space with a vast array of plants and gardening accessories. All the staff were friendly and knowledgeable and seem to love what they do. The plants were well looked after. I'm a novice to the green fingered world, but will look forward to visiting this little gem again.
Sheloa N.
Sheloa N.
I love coming to this garden centre. The staff are really helpful and knowledgeable. It’s very organised and well kept, the space outdoors is so beautifully arranged it feels a little bit like you’re in a botanical garden. A couple of times I’ve come just before they close and they were still very gracious and helped me even though I had a lot of questions as I’m developing my own little garden. I used to go to the local homebase a lot but the staff there make you feel like you’re bothering them where these guys really seem to enjoy what they do. I highly recommend a visit, even just to walk around, and make sure you go to the inside bit as well they have one of everything it seems. Also they give you money saving tips where they can. It’s tucked away behind Supervalu, I’m so glad I discovered it!
craig B.
craig B.
Beautiful little hidden gem, tranquil hidden oasis filled with beautiful plants to inspire one’s creativity and imagination. Absolutely loved my visit and will return soon. Not badly priced, plants are healthy and well kept. Many varieties for every garden, no matter if it’s a window box or an orchid. A must see if you enjoy gardening.
Srey K.
Srey K.
Nice to have a great local garden centre. Always a lovely visit. Staff are friendly and super helpful. Special shoutout to Imogen who patiently listened to my ideas and preferences, offering invaluable advice on plant selection and the best plants perfectly suited to my garden's conditions. Imogen's passion for gardening and genuine desire to help customers clearly shines through. I highly recommend seeking out Imogen for anyone in need of expert gardening advice! Thank you Imogen - really appreciate your help during my past few visits :)
Anne K
Anne K
Lots of plants at reasonable prices, could be friendlier
mario A.
mario A.
Great place, such choice, good advice and charming owner. Ask for him by name. Mario
sarah S.
sarah S.
Been there today . Staff are really great, approachable , helpful and knowledgeable. Good variety of plants &. reasonably price . A good experience.. will be returning.
Douglas K.
Douglas K.
Apart from being a beautifully planted place the lack of traffic makes this a really tranquil location. Good quality plants and sundries for the garden. Friendly and knowledgeable staff.A hidden gem just off Westow Street by Sainsburys
Saffron J.
Saffron J.
Cannot recommend highly enough! It's like walking into the literal "Secret Garden" and finding Ben Weatherstaff and his robin! Beautiful selection of plants with loads of info. Staff are well informed, friendly and so welcoming. My new favourite shop that I will definitely spend far too much in 🪴💕
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